2014: Ang Tuig sa Kasinatian sa Customer

kasinatian sa kustomer

I would hope that every year is the year of customer experience for each of our companies, don't you? I know that's not the title was eluding to. In the past I've said that customer service is now a core to every company's social strategy. Because of the natural tendency of consumers to share and research information online about the products they use, companies they work with and the brands they love or are frustrated by, every company's social media strategy can be severely damaged or improved by the echos of customer experience across the Internet.

Sama sa pagtubo ug pagpalapad sa mga plataporma sosyal sa 2014, ingon usab ang kantidad nga gisulti ug gibahin sa mga kostumer sa social media. Dili malalis ang 2014 nga tuig sa kasinatian sa kostumer ug kining tanan gidugangan sa social media. Niini nga infographic among hisgutan kung ngano karon ang oras nga gamiton ang intelihensiya sa sosyal aron mahingpit ang kasinatian sa kostumer ug kung giunsa nimo mahimo ang paglihok.

Conversions are tied directly to the emotional choice that a consumer or business makes once they trust they're making a good purchasing decision. Since customer service is the number 1 factor of trust, it's a no-brainer that you must have a great customer experience in order to reach, find and attract customers online.

CustomerXperensya_info

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